Why Can’t The XL Card Be Used Even Though It Is Registered? – US.Trends72
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Registering a number is one of the things to do if you use a number from one of the providers in Indonesia.
XL is a company that provides and requires users to register a number. Number registration can be done independently by the user, but it is not uncommon for users to experience registration failure.
What is the cause of XL number registration failure and how to solve it? Check this out.
How to register a new XL Number
If you have a new XL number and want to register it, it’s very easy.
- First you need to open the messaging app on your phone.
- After that, create a text message in the format REGISTER#NIK#KK NUMBER.
- Once the message is entered, send an SMS to the number 4444.
- After the message is sent, you just need to wait until the provider sends a notification about the prepaid card registration process.
How to register old XL number
Not only new numbers, XL numbers that have been used for a long time sometimes also require number registration.
The method is almost the same as registering a new number, only the format is different. You can use the format REPEAT#NIK#KK NUMBER.
Also send this message to 4444. You will get a notification that you have successfully re-registered as an old customer.
Card Registration Failed Cause
If you registered in the above mentioned way but you get a notification that the card registration failed, then there are 3 possible reasons for this.
The first possible cause is that the XL card is burnt or dead, the second is a NIK or KK input error and the last is a wrong message format.
4 Ways to Overcome Failed XL Card Registration
If this happens to you, there is no need to worry because you only need to deal with it according to the reason for the card registration failure.
Here are 4 ways to deal with XL cards that fail to register:
Buying a New Card
One of the causes of XL card registration failure is because the card is dead or lost. If this is the case, you should buy a new card with a validity period that does not expire. Usually, the cause of a dead or burnt card is that it has not been charged or used for a long time.
Researching Message Formats
The number used as a messaging destination is a server so that the provider’s server cannot process your card registration if it uses the wrong format.
If you do not receive a response from the provider, you can recheck the format you are using and send a message back to 4444.
Checks the ID number
The Personal Identification Number and Family Card Number have many digits and therefore tend to write names.
To avoid this error, you can type one by one and copy and paste in the format where it is written.
A sign if you make a mistake in entering your identity is that you will not receive a successful registration response from the provider.
Visit the XL Center
If you have tried all the methods provided but do not get results or the registration still fails, you are advised to visit the nearest XL center in your city.
With XL customer service, you can register numbers directly and activate burnt or dead numbers according to applicable regulations.
Those are 4 ways to deal with failed XL number registration, both new numbers and old numbers. I wish you luck.